A NEW DECADE.
A NEW LOOK.
TEN YEARS AGO A COMMUNITY WAS BORN! TODAY WE START OUR CELEBRATION WIH A NEW LOOK.
Education
Shimano-T.E.C. is Shimano’s online platform offering e-learning courses to enhance knowledge of Shimano products and services.
Complete Modules
Explore Shimano T.E.C’s Complete Modules for all-in-one bike part solutions, delivering precision and reliability for your ride.
Technology
Learn about the latest Shimano product technology and other existing products on the market.
Certification
After your training, you'll take a short quiz to assess your learning. Once you pass the quiz, you'll earn Shimano points and receive a certification from Shimano.
Welcome to SHIMANO T.E.C.
At SHIMANO, our commitment to supporting our dealers and enhancing your business is unwavering. Introducing the SHIMANO Technical Excellence Center (T.E.C.), a hub designed to provide you with the resources and support you need to excel in delivering top-quality service and products.
What is SHIMANO T.E.C.?
The SHIMANO T.E.C. is a dedicated platform that offers a range of services and resources to help you stay at the forefront of the cycling industry. Here’s how we support you:
1. Technical Support
Our expert team is here to assist with any technical issues or troubleshooting needs related to SHIMANO products. We’re committed to resolving your concerns quickly to ensure smooth operations and high service standards.
2. Training and Development
Stay ahead with our comprehensive training programs and workshops. We offer sessions designed to enhance your team’s knowledge and skills on SHIMANO products and technologies, keeping you updated with the latest advancements.
3. Product Information and Resources
Access detailed product information, technical documentation, and marketing materials through our resource center. Stay informed about new releases and product specifications to better serve your customers.
4. Customer Support
We provide support for managing customer inquiries and delivering solutions that boost customer satisfaction. Our goal is to help you provide an exceptional experience with SHIMANO products.
5. Feedback and Collaboration
Share your insights and collaborate with us to influence product improvements and innovations. Your feedback is crucial in helping us enhance our offerings.
How to Access SHIMANO T.E.C.
To take advantage of the SHIMANO T.E.C., simply click the login at the top of the page and log in your account. Our team is ready to assist you with any inquiries or support needs.